Loyalty Program

Greetings VIP Members

            This letter is to inform everyone that we have updated our VIP program. We are no longer going to be using an account number for tracking purposes. We now have switched to a loyalty card program. If you have not already gotten one, please ask for one from a driver next time you are in the taxi.

            If you have free ride amounts already accumulated, you can still redeem them by calling in and we will give the credit. However, no more rides will be counted towards free ride amounts. You must use your card to earn points.

To use the new cards

How it works: for every $10 you spend, you get $1 free towards your next ride.

When you are paying cash: the driver opens the app and swipes the card. The fare amount is entered and a receipt will print with your previous balance and the amount being added as well as the total available.

When you pay with debit/credit: the driver will start the process and hand you the machine. You do the normal payment process and before the transaction is done, you swipe your card and the amount will automatically show in the box to be added. Again, a receipt will print with all information on it.

To redeem points: when the driver starts the sale process, you select paying with DataCandy and swipe your card. Enter how much you want to redeem and continue. If you do not have enough to cover the full amount, you can enter the amount you are using and then select no for paying with another card, and it will then direct you to the screen where you complete it with debit/credit.

If you have any issues, please send us an email to vip@yourtaxi.london and we will help you.

Thank you!!

Your Taxi Link Staff

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